Need a hand?
For account, purchase or game help, email us.
[email protected]Account or game problems
Tell us your player name or tag, what happened, and which phone or browser you used. A screenshot and the approximate time of the problem help us find the right match.
Coins, purchases and refunds
If a payment is still confirming, use Check again in the game before starting another purchase. If your coins are still missing, or you want to ask about a charge or refund, email us with:
- Your player name or tag.
- The pack you bought, payment date, amount and currency.
- The transaction or receipt reference from your payment confirmation.
Do not send passwords, verification codes or full card details.
Player reports
Use the in-game report or block controls for another player's conduct. For help with a report or a moderation decision, email us with the player names and relevant match details. See our community rules.
Privacy and account data
Email [email protected] for privacy questions or account data requests. Include your player name or tag. We may need to verify account ownership before acting on a request. Read how Whot uses your data.